Social networking and community engagement technology made easy

Community Engine is an Australian owned software company that is building the next generation of Social Media products.  With strong demand for a number of exciting new products, Community Engine is growing.  We are looking for a Desktop Support Engineer to come on board and join our team.  This is a newly created role that will suit someone looking to be an integral part of a dynamic company and help to take it to the next level of its evolution.  The role is located at Community Engine’s head office in the Northern Beaches of Sydney (Brookvale).  It is a permanent role with an immediate start.

About the Role

The role of Desktop Support Engineer is to provide Level 1 IT support for Community Engine.  Specifically support of the company’s desktops, laptops, mobiles and printers.  The role also will require building new computers, deploying applications, monitoring servers and performing general IT admin tasks as required.

About You

• The ideal candidate would be somebody fast learning who is looking to broaden their skill set and be exposed to a wide variety of technologies
• Passionate about all things technology
• Passionate about customer service
• Minimum 2 years experience in an IT Support role  
• Ideally Tertiary Qualifications 
• Windows 7/XP, MS Office, MS Outlook and AD administration skills   
• Mac OSX and Mac applications such as Mail and Entourage
• Backup and restore skills with Backup Exec  
• Symantec Anti-Virus and Security experience and awareness   
• Manage and support all desktop hardware and software 
• Any industry certifications such as Microsoft are highly regarded 
• Basic understanding of system monitoring
• Exchange 2007 administration
• Active directory knowledge

Other desired skills are:

• SQL Server 2005/2008
• Windows 2003/2008 server
• Visual Studio /TFS
• IIS 7
• SCOM
• SCCM
• Routers/switches/firewalls
• SAN
• F5 Load balancers

About Community Engine:

Community Engine (www.communityengine.com) provides social media, membership management & community engagement technology, products and services to all types of organisations including government, business and the not-for-profit sector. Community Engine’s social networking technology directly connects businesses to their customers, associations to their members, politicians to their constituents, management to their staff and people to their communities. Community Engine’s growing client base includes Federal and State governments, Events New South Wales, the ACTU, the Mortgage and Finance Association of Australia, the Australian Labor Party, the Australia Council for the Arts, National Parks & Wildlife, Tourism Tasmania and Fbi Radio. Community Engine was established in 2007 and is headquartered in Sydney with local offices in Adelaide, Brisbane, Canberra, Darwin, Melbourne and Perth.

If you think that this sounds like you, then we would love to hear from you.  Please send your CV and cover letter through to careers@communityengine.com

posted by HR in the category Careers
Tags: Desktop Support, Desktop Support Analyst