Customer Participation Engine
Your customers are your most important asset – and they can help to steer you in the right direction.

Gather critical customer feedback, build brand advocacy and use your customers to help define your business strategy.
What this product will help you do
- Break down the traditional barriers of communication between your business and your customers
- Understand who your customers really are and what they really want
- Let customers have their say in what you do – allow the market to help steer your business
- Build a community around your core values and products and turn customers into advocates for your business or brand
- Utilise our contact management and e-newsletter tools to maintain long-term relationships and build loyalty with your key customers
- Segment and target relevant information to groups of customers
- Build a social network to allow customers to talk to you and one another
- Add user-generated content, moderated or unmoderated based on your needs
- Post regular news and information updates to your site, to keep your site content relevant, and up-to-date
- Add photos, videos and audio and group them in rich media galleries
- Improve your search ranking in major search engines such as Google
- Syndicate and link your content with third party sites such as Facebook and Twitter
What this product includes
- Content Management
- Blog / News Management
- Rich Media (Photo, Video & Audio Galleries)
- Advanced Search
- Social Networking
- User Generated Content
- Comments & Ratings
- Groups & Forums
- Contact Management
- E-Newsletter System
- Sharing capability with Third Party Sites
- Facebook Connect
